Privacy Policy

What Does TruCommunity Bank Do with Your Personal Information?

Revised Date 01/2022

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number
  • Account balances
  • Credit history
  • Credit scores
  • Account transactions
  • Wire transfer instructions
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons TruCommunity Bank chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does TruCommunity Bank Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes We don't share
For our marketing purposes
to offer our products and services to you
No We don't share
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes
information about your transactions and experiences
No We don't share
For our affiliates' everyday business purposes
information about your creditworthiness
No We don't share
For our non-affiliates to market to you No We don't share
Questions? Call 701-463-2262 (Garrison), 701-462-3232 (Washburn), 701-448-2323 (Turtle) Lake, 701-679-2140 (Max), send us an online message, or visit a branch
What We Do
How does TruCommunity Bank protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does TruCommunity Bank collect my information? We collect your personal information, for example, when you
  • Open an account
  • Apply for a loan
  • Use your credit or debit card
  • Make deposits or withdrawals from your account
  • Give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • TruCommunity Bank does not share with our affiliates.
Non‑Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • TruCommunity Bank does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • TruCommunity Bank doesn't jointly market.

Other Important Information

For North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

Notice of your financial privacy rights

Protecting your financial privacy is important to TruCommunity Bank. We maintain standards and procedures designed to prevent misuse of your financial information.
 
TruCommunity Bank does not sell your information to third parties, nor do we share your information with other companies that may wish to market their products to you.