Know the signs. Know the steps. Protect yourself.
Identity theft can be overwhelming, but taking quick action can help limit the damage. If you suspect your personal information has been compromised, follow these steps and contact us right away.
Understanding Identity Theft
Identity theft happens when someone steals your personal information—like your Social Security number, birth date, or financial details—and uses it without your permission. They may open accounts, make purchases, or commit other fraud in your name.
| Theft | Take Action Immediately |
If you think your identity has been stolen, acting quickly can help protect your accounts and limit the damage.
Contact Your Financial Institutions
Let us know as soon as possible so we can help secure your accounts, monitor for suspicious activity, and guide you through next steps.
| Notify Affected Businesses |
Contact any companies where you see unauthorized activity. Ask them to freeze or close affected accounts and update your passwords and PINs.
Protect Your Credit
Contact a credit bureau to place a fraud alert and review your credit report for anything unfamiliar.
Report the Fraud
File a report at www.identitytheft.gov to create an official record and receive a recovery plan.
When to Contact Law Enforcement
You may choose to file a report with your local law enforcement to document the identity theft.
Bring the following with you:
- A copy of your FTC Identity Theft Report
- A government-issued photo ID
- Proof of your address (utility bill, bank statement, etc.)
- Any documentation of the theft (bills, notices, or other records)
Let the officer know you’re a victim of identity theft and would like to file a report. Once completed, ask for a copy—you may need it for additional steps.
Helpful Resources & Next Steps
Stop in at any TruCommunity Bank location for helpful information, or visit:
Take One Thing Away...
The sooner you act, the better. If you believe your identity has been compromised, contact your financial institutions, monitor your accounts closely, and report suspicious activity as quickly as possible.
A fast response can help reduce the impact of identity theft and protect your finances.
We're here to help.
Identity theft can feel stressful and overwhelming, but you don't have to navigate it alone. If you suspect fraud or notice unusual account activity, contact your local TruCommunity Bank team. We'll help you understand your options and take the appropriate next steps.
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